Data Protection

Privacy Policy onibet – Malaysian User Data Protection

Your privacy is not just a legal obligation for onibet – it is part of our commitment to building lasting trust. This document transparently explains how we collect, use, and protect your information.

256-bit SSL No Data Selling Secure Data KYC Protected
Last Updated: 1 January 2026
onibet places the security of your personal data above all else.
Data Encryption 256-bit SSL
Data Sales Never
Right to Data Deletion Supported
Legal Compliance Full

End-to-End Encryption

All data transmitted between your device and onibet's servers is encrypted using 256-bit SSL technology — the same standard used by major banks.

Data Not Sold

Onibet has never and will never sell, rent or disclose your personal information to third parties for marketing purposes without your consent.

Full Control in Your Hands

You can access, update, or request deletion of your personal data at any time through your account settings or by contacting our support team.

Secure Data Storage

Data is stored on servers protected with strict access controls. Only authorised personnel with legitimate job requirements may access your data.

This Privacy Policy explains in detail how onibet collect, process, store, and protect your personal information when you use our platform, whether via the website or mobile app. We are committed to protecting your privacy and ensuring your data is handled responsibly and in compliance with applicable data protection laws.

Important Note: By registering an account or using the Onibet platform, you agree to the terms of this Privacy Policy. Please read this document together with Terms and Conditions us for a complete overview of the agreement between you and onibet.

1. Introduction and Scope of This Policy

Onibet understands that personal information is an extremely valuable and sensitive asset. We believe every user has the right to know what happens with their data – who sees it, how it is used and how long it is retained.

This Privacy Policy applies to all users who register, visit, or use the Onibet platform. It covers all access channels including the onibet.pro website, iOS and Android mobile apps, and any official communications from Onibet.

Onibet acts as the data controller for the personal information you provide to us. This means we are responsible for ensuring your data is processed in compliance with applicable data protection laws and that your rights as the data owner are fully respected.

2. Types of Personal Data We Collect

Onibet only collects information necessary to provide our services safely and efficiently. The data we collect falls into several categories:

Data Categories Example Information How It Is Collected
Personal Identity Full name, date of birth, identity card number During registration & KYC
Contact Information Email address, phone number, residential address During registration
Financial Data Bank account number, deposit & withdrawal transaction records During transactions
Technical Data IP address, device type, browser, operating system Automatically during use
Gaming Data Game history, wagering, wins, game preferences Automatically during gameplay
Communication Data Live chat records, support emails, feedback When interacting with support

Data Minimisation Principle: onibet adheres to the principle of data minimisation – we only collect information that is strictly necessary for the stated purpose. We do not collect sensitive data such as religious information, political views or health records.

3. How We Use Your Data

Every use of your personal data by onibet is based on a legitimate and transparent purpose. Below are the primary reasons we process your data:

  • Account Management: Creating, verifying and managing your user account, including the mandatory KYC process
  • Transaction Processing: Processing deposits, withdrawals and all financial transactions accurately and securely
  • Service Provision: Allows you to access and enjoy all games and services available on onibet
  • Platform Security: Detecting and preventing fraud, money laundering and any activity that violates our terms of use
  • Customer Support: Responding to enquiries, resolving complaints and providing technical support
  • Service Improvement: Analysing usage patterns to improve the user experience and develop new features
  • Marketing Communications: Sending promotional offers, bonuses and news – only if you have consented to receive them
  • Legal Compliance: Meeting reporting obligations to relevant authorities as required by law

4. Data Sharing With Third Parties

Onibet never sell your personal data to any third party. However, in certain situations, we may share your information with the following parties for legitimate reasons:

  • Payment Providers: Required transaction information is shared with payment processors to complete your deposits and withdrawals
  • Game Service Providers: Basic gaming data is shared with game software providers to enable gameplay sessions
  • Identity Verification Services: KYC documents are shared with accredited verification service providers for legal compliance purposes
  • Legal Authority: Information will be disclosed to authorities when required by law or court order

All third parties working with onibet are bound by strict data protection agreements and are only permitted to use your data for specified purposes.

Cross-Border Data Transfers: Where data needs to be transferred overseas for processing purposes, onibet ensures that an equivalent or higher level of protection is applied, in accordance with applicable legal requirements.

5. Data Security Measures We Implement

Onibet continuously invests in cybersecurity infrastructure to keep your data protected at all times. The security measures we implement include:

  • 256-bit SSL Encryption for all data communications between your browser/app and our servers
  • Role-Based Access Control (RBAC) – only staff with specific authorisation may access sensitive data
  • Continuous Threat Monitoring 24 hours a day by our internal cybersecurity team
  • Regular Security Audits by independent third parties to identify and address vulnerabilities
  • Two-Factor Authentication (2FA) available to all user accounts
  • Automatic Data Backup to a separate secure location for disaster recovery

While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of any security breach affecting your data, onibet will notify you within the timeframe required by applicable law.

6. Cookies, Tracking and Similar Technologies

The onibet platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled
  • Performance Cookies: Helps us understand how users interact with the platform for improvement purposes
  • Functional Cookies: Saving your preferences such as language, theme and display settings
  • Analytics Cookies: Used to analyse traffic and usage patterns in an aggregated, non-personal manner

You can manage your cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the Onibet platform.

7. Your Rights as a Data Owner

As an onibet user, you have the following rights regarding your personal data. All requests will be processed within 30 days:

1

Right to Access

You have the right to obtain a copy of all personal data we hold about you in a readable format.

2

Right to Rectification

If any information we hold is inaccurate or outdated, you have the right to request prompt correction.

3

Right to Erasure ("Right to be Forgotten")

Under certain circumstances, you may request that we delete your personal data – subject to mandatory record-keeping obligations required by law.

4

Right to Object to Processing

You may object to the use of your data for direct marketing purposes at any time without providing a reason.

5

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.

6

Right to Withdraw Consent

Where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact the onibet data protection team via live chat on the platform or by email at [email protected]. We will respond within 30 days from the date the request is received.

8. Data Retention Period

Onibet does not retain your personal data longer than necessary for the stated purpose. Data retention periods are as follows:

  • Active Account Data: Retained for as long as your account is active and for the required period following account closure
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial and tax legal requirements
  • KYC Documents: Retained for a minimum of 5 years after the business relationship ends, in line with anti-money laundering laws
  • Support Communication Records: Retained for 3 years for reference and dispute resolution purposes
  • Cookie & Analytics Data: Retained for 12 to 24 months depending on the type of cookie

Once the retention period expires, data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

9. Child Protection

The onibet Platform is exclusively for users aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

If we discover that personal data has been collected from someone under the age of 18, we will take immediate steps to delete that information and close the relevant account. onibet has a robust age verification system during the registration process to prevent access by minors.

If you believe that someone under the age of 18 may have used this platform, please contact our support team immediately.

10. Changes to This Privacy Policy

Onibet reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or added platform features. When material changes occur, we will:

  • Displaying clear notices on the platform's home page
  • Sending email notifications to all registered users
  • Updating the "Last Updated" date at the top of this page

We encourage you to review this page regularly to stay informed about how we protect your data. Continued use of the onibet platform after any changes take effect constitutes acceptance of the updated terms.

Have questions about our Privacy Policy? The Onibet customer support team is available 24/7 via live chat on the platform. You may also refer to FAQ page us for answers to frequently asked questions.

Privacy Is More Than a Policy – It's Our Practice

Transparent in Every Way

Onibet hides nothing in convoluted terms. Our privacy policy is written in clear, straightforward language that every user can understand.

24/7 Data Protection Support

A dedicated team is ready to handle any data-related requests – from access requests to deletion – and process them within the stipulated timeframe.

Full Legal Compliance

Onibet operates in accordance with high data protection legal standards to ensure the rights of Malaysian users are always protected.

Play With Peace of Mind – Your Data Is Always Safe at Onibet

We understand that trust must be earned, not assumed. That is why Onibet invests in best-in-class security technology and transparent privacy policies to ensure every user can play with full confidence.

SSL-Protected Data
No Data Selling
24/7 Support
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